Moments of Truth

From: District 53
Dates: July 1, 2018 - June 15, 2019
Eligibility: All Clubs
To Claim: See instructions below
Contact: Email the Program Quality Director for all details.

How is your club doing?

Conduct the Moments of Truth module and submit the assessment and action plan to the Program Quality Director. Each participating club will receive a $25 TI gift certificate and recognition at the next Conference.

What is it?

A Moment of Truth is any time a member comes in contact with a Toastmasters experience and forms an opinion about the club’s quality and service. The Moments of Truth program, part of the Successful Club Series, is a club-evaluation tool that covers everything from membership retention to recognition of member accomplishments, welcoming of guests, the orientation of new members, and the club environment itself.

Why do it?

Joining this program will help your club identify its areas of excellence and areas that need attention. It is a valuable tool clubs can utilize to spark energy and enthusiasm and towards creating a more productive club meeting environment, thereby enhancing the member experience. It’s also a great opportunity to get new ideas and feedback from other participating clubs.

How to participate?

  • 1
    Download the Moments of Truth PDF - or - review all the materials on the Toastmasters website.
  • 2
    Devote one meeting to reviewing the Moments of Truth material. Use that information to assemble a plan of action to improve areas of club weakness and strengthen your overall Toastmasters’ experience.
  • 3
    Share and submit your results with the District Program Quality Director. Each participating club will receive a $25 TI gift certificate and recognition at the next Conference.
  • 4
    Follow-up at future meetings to review the progress of the action plan created from the Moments of Truth discussion and continue to complete and enhance your action plan.
Moments of Truth

Related Articles